Waiter/Waitress
| Median wage (USD) | 33760 |
|---|---|
| Projected employment growth (%) | -1 |
| AI exposure (%) | 22 |
| Maximum exposure (%) | 24 |
| Source | eloundou |
| GPT-4 exposure — beta / zeta (%) | 18 · 29 |
| What AI changes in this occupation | Order entry and check preparation are assisted by digital systems Tablet and app ordering are advancing in some establishments Table service, food presentation and human contact remain entirely human |
| Key skills | Customer service · digital ordering tools · floor management |
| Courses to get ahead | AI for Customer Experience with Chatbots and Analytics · Coursera · 2 sem. · 82 · You understand AI-assisted order-taking systems instead of memorizing everything alone. Retail Customer Service · Coursera · 2 sem. · 77 · You master digital transaction tools instead of calculating everything manually. Generative AI Fundamentals · Coursera · 4 sem. · 70 · You use generative AI for administrative tasks instead of doing everything by hand. Wine & Spirits Service · Udemy · 2 sem. · 85 Restaurant Floor Management · Coursera · 3 sem. · 78 Food Safety Certification · Udemy · 1 sem. · 88 |
| Occupations to pivot toward | Cashier · 31190 · -10 · 36 Bartender · 33530 · 6 · 20 Host/Hostess · 31040 · 5 · 20 |
| Skills to acquire for the pivot | Beverage certification Floor team management Food safety |