Fast Food & Counter Worker
| Median wage (USD) | 31040 |
|---|---|
| Projected employment growth (%) | 5 |
| AI exposure (%) | 7 |
| Maximum exposure (%) | 13 |
| Source | eloundou |
| GPT-4 exposure — beta / zeta (%) | 6 · 10 |
| What AI changes in this occupation | Counter order-taking is automated in some chains Order kiosks and apps are advancing — a different phenomenon from generative AI Service, preparation and cleaning remain entirely human |
| Key skills | Fast service · food hygiene · point of sale |
| Courses to get ahead | AI for Customer Experience with Chatbots and Analytics · Coursera · 2 sem. · 76 · You understand AI-assisted order kiosks instead of entering everything manually. Retail Customer Service · Coursera · 2 sem. · 72 · You master digital transaction tools instead of calculating everything by hand. Generative AI Fundamentals · Coursera · 4 sem. · 65 · You use generative AI for inventory tracking instead of following everything on paper. Food Safety Certification · Udemy · 1 sem. · 90 Quick Service & Queue Management · Coursera · 2 sem. · 75 Introduction to Restaurant Management · Udemy · 3 sem. · 78 |
| Occupations to pivot toward | Waiter/Waitress · 33760 · -1 · 22 Bartender · 33530 · 6 · 20 Retail Salesperson · 34730 · 0 · 36 |
| Skills to acquire for the pivot | Food safety certification Restaurant management Advanced customer service |